Returns & Exchanges

At The Nordstick, we want you to be fully satisfied with your training gear; if you are not 100% happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all components and manuals are included to maintain eligibility for a refund.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing